The National Initiative for Service Excellence (NISE) Inc. has recently started a new phase in training the Team Barbados Host Workshops. This series of Customer Service workshops has been designed for frontline tourism employees in public sector departments.
This first phase focuses on training the National Conservation Commission’s (NCC) senior staff, supervisors, wardens, general workers and lifeguards as well as the NCC licensed beach vendors and members of the Youth Development Services (YDS) Inc. who have launched a programme -“Youth Eco-Tourism Tours & Hikes” covering areas such as: “What is Customer Service, Why Service Excellence, the Roles and Responsibilities of Supervisors and Personal Performance”.
Now in its fourth year, the National Initiative for Service Excellence (NISE) Inc. expanded its “Orientation To Work Programme” to three days and introduced a new component - a local study tour to business houses. Read More...
The recently completed training for the Grantley Adams International Airport (GAIA) Inc. staff and the various service providers at GAIA is a part of the NISE in-house consultancy programme intended to help organisations establish management systems that support a culture of service excellence. Read More...